Shipping & Returns

 

All orders are school pick-up only, there is no shipping.

When your order is placed you will receive an order confirmation email. You will receive a second email when your order is ready for pick-up.

During the school year the GA School Store will be open for all middle and upper school students. Students can come in to the store to shop and can also pick up online orders in the school store or with Mrs. Franco at the front desk. Students can also make exchanges or returns in the store.

 

Parents of Lower School students and anyone preferring to pick up your order please follow these pick-up procedures:

 Please come into RWC and check at the front desk with Martha Franco or come into the school store to pick up your order.  No need to phone ahead.

 

Pick-up Days & Times:

Monday, Tuesday and Thursday, 8:30-11:30 AM and 1:00-3:00 PM

Wednesday, 9:30-11:30 AM and 1:00-3:00 PM

Friday, 8:30 AM – 11:30 AM

 

Returns Policy

You may return most new, unopened items within 30 days of order for a full refund. Face coverings and hand sanitizers may not be returned or exchanged.

You should expect to receive your refund within two weeks of returning your items to the school store, however, in many cases you will receive a refund more quickly. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.